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Switching to Revelrex

The zero-gap transition: a 30-day plan, day by day.

Changing who runs your billing should not mean a month without claims. This is the plan we commit to working with every practice that moves to Revelrex: what happens each week, what you do, what we do, and what never stops.

See the plan Download the plan (PDF)
  1. Week 1Access and inventoryDays 1 to 7
  2. Week 2Parallel runDays 8 to 14
  3. Week 3CutoverDays 15 to 21
  4. Week 4First closeDays 22 to 30
What never stops

Claims keep going out

The plan is built around one rule: at no point is there a day without submissions. Everything else fits around that.

Claims keep going out

From the start date of service, claims are submitted daily. During the parallel run your existing process still submits; nothing waits for the cutover.

Filing deadlines are tracked

Open items close to a timely filing limit are worked first, in week 1, before anything else.

Payments keep posting

Remittances are posted and reconciled to deposits every week from cutover.

Patients keep getting answers

Front desk questions about eligibility, authorizations and balances have a named person to call from day one.

The 30-day plan

Four weeks, one page each

Every week lists what the practice does and what Revelrex does. Most of the work is ours; yours is short and specific.

Week 1 · Days 1 to 7

Access and inventory

We get into your systems, count what is open and agree on the start date of service.

What the practice does
  • Create delegated logins for the Revelrex team in the EMR, practice management system and clearinghouse
  • Share the payer list, fee schedules and the current biller contract end date
  • Name one person who answers questions during the transition
What Revelrex does
  • Inventory unbilled encounters, open rejections and denials with a deadline in the next 60 days
  • Confirm payer enrollments and electronic remittance setup
  • Write the transition plan with the start date of service and the legacy AR scope
  1. Day 1 to 2Kick-off call. Access checklist sent. Start date of service agreed in writing.
  2. Day 3 to 4Logins tested. Clearinghouse and ERA enrollments confirmed.
  3. Day 5 to 7Inventory report: what is open, what is at risk, who owns each item.
Week 2 · Days 8 to 14

Parallel run

Your current process keeps running. We work the same week alongside it and compare results.

What the practice does
  • Keep the current biller or workflow going exactly as before
  • Approve the payer rule setup and the claim scrubbing rules we propose
  • Review the first daily submission report with us
What Revelrex does
  • Build charge capture, coding review and scrubbing rules in your systems
  • Work one full week of claims in parallel and reconcile against the schedule
  • Correct at-risk rejections and file appeals that are close to their deadline
  1. Day 8 to 9Payer rules and scrubber configured. First parallel batch.
  2. Day 10 to 12Daily submissions compared with the existing process. Differences explained.
  3. Day 13 to 14Parallel run review: sign-off on the cutover date.
Week 3 · Days 15 to 21

Cutover

Revelrex takes over from the start date of service. Claims keep going out every day.

What the practice does
  • Tell the previous biller the exact date of service where their responsibility ends
  • Route all payer mail, portals and ERAs to the Revelrex worklists
  • Confirm the front desk knows who to call about eligibility and authorizations
What Revelrex does
  • Submit all claims from the start date of service daily
  • Post remittances and reconcile them to deposits
  • Report daily during cutover week: submitted, rejected, corrected
  1. Day 15Cutover day. Revelrex is responsible for every date of service from today.
  2. Day 16 to 18Daily submission and rejection reports to the practice.
  3. Day 19 to 21First payer responses reviewed; posting cycle confirmed.
Week 4 · Days 22 to 30

First close

The first month closes with a report you can read in ten minutes.

What the practice does
  • Review the month-end report with us on a 30-minute call
  • Decide what happens to legacy AR: previous biller, Revelrex or write-off with a reason
  • Agree on the standing weekly and monthly cadence
What Revelrex does
  • Reconcile the schedule to claims for the whole month
  • Deliver the first monthly report: charges, submissions, denials by cause, AR by payer
  • Open the standing weekly reconciliation and the monthly denial review
  1. Day 22 to 26Month-end reconciliation and the first denial root-cause list.
  2. Day 27 to 29Monthly report drafted and reviewed internally.
  3. Day 30First close call. Standing cadence begins.
What we commit to doing

A plan, in writing, with names on it

We do not promise a date the payers control. We commit to the work, the reporting and the people, and the plan shows what is late and who owns it.

A written transition plan

Start date of service, legacy AR scope and owners for every open item, shared before week 1 ends.

Daily submissions from cutover

Every date of service from the cutover day is submitted daily, with rejections corrected the same day.

Daily reports in cutover week

Submitted, rejected, corrected: one short report a day until the first close.

A first close in 30 days

Schedule reconciled to claims, denials by cause, AR by payer, and a 30-minute call to walk through it.

One named contact

One Revelrex person owns the transition and answers the practice the same business day.

A standing cadence after day 30

Weekly reconciliation and a monthly denial review, on the calendar before the transition ends.

Plain answers

Switching questions

Anything else? Ask us, or read about the billing service.

Do we have to stop our current biller before you start?

No. The plan keeps your current process running through week 2. The previous biller stops at the start date of service you choose, and the plan says who finishes the older claims.

What is the start date of service?

The date from which Revelrex is responsible for every visit. Claims for visits before that date belong to the previous process unless you ask us to take over the legacy accounts receivable as a separate scope.

What happens to old unpaid claims?

They are counted in week 1. You then decide: the previous biller finishes them, Revelrex works them as a legacy AR project, or the practice writes off what cannot be recovered with a reason recorded for each claim.

Do we need to change our EMR or clearinghouse?

No. We work inside your existing systems with delegated logins that you control and can revoke at any time.

How much of my time does this take?

Plan on two short calls in week 1, one review in week 2, a few quick approvals in week 3 and a 30-minute report call at the first close. Most of the work is ours.

Is 30 days a promise?

It is the plan we commit to working. Some practices are live sooner; a few take longer when system access or payer enrollments are delayed. The plan shows what is late and who owns it, so nothing is a surprise.

Ready to plan your transition?

Book a call and we will walk through the four weeks with your dates in them.

Book a Call Add billing and get started