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Primary care practice: PCMH transformation to recognition

A primary care practice completed readiness assessment, workflow redesign, evidence organization and submission over seven months.

Pennsylvania· Primary care practice
Business problem

A payer contract required medical home recognition within a year. The practice had strong clinical habits but no documented workflows for referral tracking, result follow-up or quality improvement, and no one with time to run the project.

Revelrex solution

Weekly working sessions with the practice champion. Access, referral and result-tracking workflows were redesigned and run for several weeks to generate evidence. An evidence library mapped to each criterion was built as work progressed. Revelrex prepared the submission and the team for the review.

  • Same-day access slots and written after-hours process
  • Closed-loop referral and result tracking reports from the EMR
  • Annual Review engagement set up for the following year

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