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N382
RARC
Patient identifier missing or invalid
The member ID for the patient is missing or does not match the payer's record.
Usual causes
- Typo or missing prefix in the ID.
- Subscriber ID used for a dependent who has their own ID.
- Card reissued with a new ID.
The fix
Copy the ID from the current card or the eligibility response and resubmit.
Appeal or corrected claim?
Corrected claim
Corrected claim.
Deadline to watch
Timely filing limit.
Exact limits are in your payer contract or provider manual. When in doubt, send the correction or appeal this week.
Questions
N382 in short
What does N382 mean?
The member ID for the patient is missing or does not match the payer's record. The official X12 text reads: "Missing/incomplete/invalid patient identifier."
What usually causes a N382 denial?
Typo or missing prefix in the ID. Subscriber ID used for a dependent who has their own ID. Card reissued with a new ID.
How do I fix N382?
Copy the ID from the current card or the eligibility response and resubmit.
Should I appeal N382 or send a corrected claim?
Corrected claim. Corrected claim.
What deadline applies to N382?
Timely filing limit.